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Product Information

Our products are produced by a halal-certified manufacturer.

The majority of our products are 100% vegan except for a few. Please check the product description for specific products.

We only use colors, flavors and sweeteners derived from natural sources.

Yes, you can consume LYLA before or after meals. We highly recommend consuming it in the morning.

We highly encourage our LYLA products to be stored in a cool and dry place. Avoid contact with direct sunlight.

The batch number and expiry date will be printed on each sachet and packaging box. Each batch, thus, has different expiry dates. In general, the products can last up to 2 years from manufacture date in powder form.

LYLA is meant to be consumed as a daily dietary supplement. Advisable for individuals 16 and above.

It is not advisable for pregnant women to consume LYLA.

Ordering

Select your choice of product and add it to your cart before "Check Out", the website will redirect you to fill in your personal details before making payments.

We accept Paypal, bank transfers and credit card payments.

LYLA is an online based shop as off now.

Shipping & Delivery

You will be provided with a tracking number as soon as your product has been shipped out.

Your item will be delivered within 3-5 working days for West Malaysia and 7-10 working days for East Malaysia.

Kindly email us at hello@lyla.my alongside the order number and the issue you are facing. We will conduct an investigation and depending on the severity of the case. Rest assured, we will do our best to resolve the matter for you.

Our return address is:
Lyla Labs Sdn Bhd, Unit 19-1, Premier Suite, Menara 1 Mont Kiara, 1 Jalan Kiara,

50480 Kuala Lumpur

We are able to cancel your order as long as your products have not already been packaged and shipped.

We ship orders using 3rd Party Logistics with a verified tracking number for online tracking and delivery confirmation.

Yes we do. The delivery fees for West Malaysia is RM 6.90 and East Malaysia is RM 12.90

Product Issues

Kindly email us at hello@lyla.my alongside the order number and the issue you are facing. We will conduct an investigation and depending on the severity of the case, we will do our best to resolve the matter for you.

Colour, Texture, Taste and Smell might slightly vary from batch to batch due to the properties of all-natural ingredients used.

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